In order to help you better, please fill out the form below

Product Code*
Date of Purchase*
Transaction Code / Serial*
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Issue with your product and any history of how the issue started (if applicable)
Please provide an additional evidence to help us diagnose the issue as well as how your refrigerator is being powered
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What components types & brands of batteries, solar panels, charge controller and cables you are using in the connection. Please provide us with the size of each component (e.g. 10AWG cable, 12v 100Ah battery, 12/ 24 volt 15 amp charge controller etc)
Please also provide the length of the cable between the charge controller and the battery as well as the length of the cable between the charge controller and the refrigerator.
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